Crying Rooms for Emotional Release
In Buenos Aires, a customer service call center installed official “crying rooms.” These small, private spaces are soundproofed, stocked with tissues, and lit softly to create a comforting atmosphere. Employees can step in during stressful shifts to decompress—no judgment.
The company’s rationale is clear: repressing emotions leads to burnout. By normalizing the release of feelings, they’ve actually seen a reduction in sick days and employee turnover. While it might sound like a parody of modern work culture, the results have been undeniably positive—and surprisingly humane.
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